Let me be upfront. I purchased what was advertised as the fastest online prescription glasses from another retailer, and the experience left me thoroughly disappointed. I endured weeks of waiting, received glasses with an incorrect prescription, and faced customer service that seemed intent on frustrating me. It was a complete waste of both time and money.
I was specifically looking for glasses with snap-on sunglasses, but Zenni Optical didn't carry the frames I wanted. This led me to take a chance on a different company. That was a significant error. I paid additional money for a special lens coating, but the lenses were perpetually smudged and impossible to clean properly. I own less expensive glasses from other retailers that don't have this issue at all.
The most frustrating aspect was the customer service. Despite believing the lenses were defective, I was only offered a 50% store credit. To make matters worse, I couldn't reach a live person by phone and had to wait days for email replies. It was a dreadful experience. Other customer reviews echoed my sentiments, citing lengthy shipping delays and prescription errors, even with expedited shipping options.
Here’s a summary of what went wrong:
Verdict: Steer clear of companies with consistently poor reviews and lackluster customer support.
After that ordeal, I nearly abandoned the idea of finding quality prescription glasses online. I had started to believe all online retailers were equally problematic. However, an advertisement for Cinily Net caught my eye, and I decided to give it one final attempt. I was particularly attracted by their unique frame designs and their emphasis on quality.
The difference was immediately apparent when my Cinily Net order arrived. I selected the Brand Glasses Frame Men Half Rim Prescription Eyeglasses Frame Women Vintage Myopia Optical Eyewear with Clear Lenses MB447 Silver. The frames felt solid and well-constructed. The lenses were perfectly clear, and the prescription was accurate. It was precisely what I had been hoping for initially.
The entire process was seamless. Placing the order was straightforward, shipping was prompt, and the product matched its description perfectly. They also offer an extensive variety of styles, including numerous options in their women's frames collection, which is ideal if you have a specific look in mind.
Most importantly, the quality was outstanding. I had concerns about receiving cheap, fragile glasses, but these feel durable and built to last. I truly value that Cinily Eyewear Store prioritizes offering both stylish and robust frames.
Here’s what made my experience so positive: